Shipping policy

At Nino Chic, we are committed to delivering your order as quickly and securely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Times

Estimated delivery times are:

• United States: 3–7 business days
• Canada: 5–10 business days
• International: 7–21 business days

Please note that delivery estimates are not guaranteed and may vary due to weather, customs processing, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your package.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Nino Chic is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact the shipping carrier first using your tracking number.

If you still need assistance, contact us at support@ninochic.com, and we will do our best to help resolve the issue.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their local government. These charges are the responsibility of the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number
• Photos of the damaged item(s)
• Photos of the packaging

We will review your claim and work toward an appropriate resolution.

Contact Us

If you have any questions about shipping, please contact us at:

Email: support@ninochic.com

My recommendation for Nino Chic

Since you're launching a fashion store, a customer-friendly shipping policy is often:

• Processing: 1–2 business days
• U.S. delivery: 3–5 business days
• Free shipping: On orders over $75 or $100
• Tracking: Included with every order

Just make sure the policy matches how you'll actually fulfill orders, whether you're keeping inventory yourself or using a supplier or dropshipping service.